GIFT CARD
This gift card can only be used for purchase on our website.
This card cannot be refunded or exchanged for cash.
Gift cards are valid for 12 months from the day of purchase.
Shipping & Delivery
-Free worldwide shipping on orders over $350. Free over CAD250 within Canada
-All orders take 48hrs to process. This excludes weekends.
-Duties & Taxes are based on your shipment destination and value of your order.
Pre-order shipping
1) If you purchase a pre-order item along with in stock items, your order will be split into 2 separate shipments and fulfilled at no EXTRA COST to you if shipping within Canada and the USA.
2) For the rest of the world, please place 2 separate orders if ordering a pre-order item and an instock item.
-For more information on our shipping & delivery policy, click here
-For any questions on sizing & products, please email : customerservice@shopchikito.com
RETURNS & EXCHANGE
Refunds and exchanges are granted when the order adheres to the following;
- Garments are unworn with tags attached and in original condition
- No make up or perfume on garment
- Sent back within 7 days of receipt
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PLEASE NOTE:
Orders purchased on promotion /sale (excluding the welcome discount) are FINAL.
Items indicated as Final sale items cannot be returned or exchanged.
You can read our full terms & conditions here.
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